Privacy Policy

Effective Date: [Insert Effective Date]

1. Introduction

Welcome to [Your ADHD Coaching Service Website Name] (“Company”, “we”, “us”, or “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you visit our website or engage with our ADHD coaching services in the United Kingdom. By using our website and services, you acknowledge and accept the practices outlined in this policy.

2. Data Controller

[Your Company Name] is the data controller responsible for the personal data we process. If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: [insert email address]

• Postal Address: [insert postal address]

• Phone: [insert phone number]

3. Personal Data We Collect

We collect and process several types of personal data to provide you with our coaching services:

• Information You Provide: When you register for our services, book coaching sessions, sign up for our newsletter, or submit forms on our website, we may ask for personal information such as your name, email address, phone number, postal address, and other relevant details.

• Health and Personal Information: To tailor our ADHD coaching services to your needs, you might voluntarily provide us with sensitive personal information related to your health, challenges, and specific ADHD-related experiences. We handle such sensitive information with the highest degree of care and in compliance with applicable law.

• Usage Data: We automatically collect technical data when you visit our website. This information includes your IP address, browser type, referring/exit pages, and usage statistics such as the duration of visits. This data helps us analyse trends and improve our services.

• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and gather statistical data. For more details, please refer to our Cookies Policy.

4. How We Use Your Data

Your personal data is processed for the following purposes:

• Service Delivery and Personalisation: To deliver, personalise, and improve our ADHD coaching services in line with your specific needs.

• Communication: To contact you regarding your coaching sessions, answer inquiries, and send service-related communications. This may include newsletters, updates, or promotional materials (from which you can unsubscribe at any time).

• Statistical Analysis: To analyse user behavior on our website, refine our offerings, and enhance user experience.

• Legal Compliance: To comply with our legal obligations, resolve disputes, and enforce our agreements.

Our processing of personal data is based on your consent (where applicable), the necessity to perform our services under a contract with you, compliance with legal obligations, or our legitimate interests as a service provider.

5. Data Sharing and Disclosure

We do not sell or rent your personal data. However, information may be shared under the following circumstances:

• Third-Party Service Providers: We may share your data with trusted third-party vendors who help operate our website or deliver our services. Such service providers are contractually obligated to protect your data, and we ensure they process it in line with our instructions.

• Legal Requirements: We may disclose personal data if required to do so by law, regulation, or legal process, or to protect our rights, safety, or those of our users.

• Advisory and Professional Services: We may share your information with third-party advisers (legal, accounting, or other professional service providers) in a manner that ensures confidentiality.

Any transfers of data, particularly outside the UK, will be made subject to appropriate safeguards to ensure that your information is adequately protected.

6. Data Security

We implement a variety of security measures—both technical and organisational—to protect your personal data against unauthorised access, accidental loss, alteration, and disclosure. While we strive to secure your data, please understand that no security system is entirely foolproof. Measures include, but are not limited to, encryption, access controls, and secure data storage solutions.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your data is no longer needed, it will be securely deleted or anonymised.

8. Your Rights

Under the UK GDPR and the Data Protection Act 2018, you have several rights concerning your personal data. These include:

• Access: The right to request access to the personal data we hold about you.

• Rectification: The right to correct any inaccuracies or complete any incomplete information.

• Erasure: The right to request the deletion of your personal data in certain circumstances.

• Restriction: The right to restrict the processing of your data.

• Data Portability: The right to obtain a copy of your personal data in a structured, commonly used data format.

• Objection: The right to object to the processing of your data based on your particular circumstances.

To exercise any of these rights, please contact us using the details provided in Section 2. We will respond to your request in line with the relevant legal requirements.

9. International Data Transfers

If you access our services from outside the United Kingdom, your personal data may be transferred to, stored, and processed in the UK. We ensure that any such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

10. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time. Any amendments will be posted on our website with a revised “Effective Date.” Your continued use of our services after any changes are made constitutes your acceptance of the updated policy.

11. Contacting Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data handling practices, please reach out to us at:

• Email: [insert email address]

• Postal Address: [insert postal address]

• Phone: [insert phone number]

12. Complaints

If you believe your data protection rights have been infringed or that we have not appropriately handled your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK. You can contact the ICO through their website at https://ico.org.uk/ or by telephone at 0303 123 1113.

Additional Considerations

• Cookies Policy: We recommend that your website also includes a dedicated cookies policy or section that describes the use of cookies on your site, how users can manage them, and any opt-out mechanisms.

• Third-Party Integrations: If your website uses third-party tools (e.g., social media integrations, analytics services), include details on how these services might collect or use personal data.

• Consent Management: If you collect consent (in relation to newsletters, cookie usage, etc.), ensure that your mechanisms for obtaining, recording, and managing consent comply with UK GDPR requirements.

This draft is meant to serve as a strong foundational template. Feel free to further customise each section to fit the specific nuances of your ADHD coaching service. If you'd like to explore other related legal documents or need additional insights into best practices for data security and compliance, let me know—I can provide further recommendations or resources.